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Direct Messages and Group Chat

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summary

Direct messages are primarily private message exchanges between individuals. Messages can be sent and received on a one-to-one or one-to-many basis.

Group chat is a form of creating a dedicated room where multiple participants can communicate at the same time, helping team members and project stakeholders to share information and work together.

Proper use of direct messages and group chats will make business communication more efficient.It is common to use direct messages for private conversations and group chats for team and project-wide communication.

direct messages

One-to-one and one-to-many message exchanges are called "direct messages."

With direct messages, you can specify any member and send a message without creating a room. Also, a single talk is created by a combination of members, and the message history can be viewed.

You will receive a notification whenever you receive a message in Direct Messages.

Group Chat

When you want to convey information to multiple people in a department or project, or when you want to solicit opinions from more people, it is convenient to use group chat to share information.

You can freely set the name and create a chat room.

Also, in chat rooms, notifications will be displayed only when a message is received with a mention (described later).

Creating Chat Rooms

When creating a room, you can choose to restrict access to public or private rooms. Only invited users will be notified.

  • Public Room・・・・As it appears on everyone's room list, anyone is free to join.
  • private room...You can invite specific users, and only the invited users will be displayed in the room list.

Chat Room Invitation

Use this when you want to invite a new user to an already created chat room. To invite a user, select the target chat room, right-click, and click "Invite".

Exit the chat room

If you no longer need to receive messages from the target chat room, please leave the chat room.

Hide chat room

You can improve startup performance by hiding chat rooms that are not in use. Hidden chat rooms can be checked using the 3-dot leader in the chat field, and can be ``re-displayed'' or ``deleted''.

Additionally, due to functional limitations on the management screen, you can automate the hiding setting by setting the number of days for chat rooms where no messages are sent or received.

- Log search is possible even if hidden.
・If you delete the chat room, sent and received messages will also be deleted.

Forced to leave

You can force any user to leave a chat room. Select any user in the chat room and right-click to display a pop-up menu to force the user to leave.

Mentions and notifications in group chats

By using the mention function in chat, you can share the entire message in the room and then highlight and notify only the specified users. Also, only the users you mention will be notified.

  • You can display the notification to everyone by specifying ALL in the mention.
  • If you change the message and specify a mentions, only the addressee will be notified by popup
  • Quickly specify a mentions by simply typing @!

Chat room renaming

For group chats, it is possible to change the name of the chat room later.

message thread indication

You can attach reply messages to messages and display related information in threads.

Chat messages are displayed in chronological order, so multiple topics may get mixed up in a channel. You may also end up overloading your channel with topics that don't really concern you or go off topic, and you may miss important messages.

By using threads, you can organize comments by topic, allowing for deeper discussions between specific members.

Attach to message

file attachment

Files can be attached to messages by dragging and dropping them into the input field.

Files, camera images, and videos can be attached to smartphone devices as follows

Paint and attach images

You can quickly add annotations before attaching images and send them.

message link

By creating a message link and sending it in the chat, you can easily preview past exchanges by specifying them in the link.

Push To Talk

Voice recognition is performed, and the file can be quickly sent as an attachment and played back at the receiving end.

Edit Message

In message editing, you can attach additional files and repaint images.

Delete message

To delete a message, select Other menu → Delete.

Talk Search

Talk search allows you to quickly find the desired message using incremental search. In addition, by performing a detailed search, you can search including data for all periods stored on the server.

dispatching priority setting

You can set the display order of users in chat rooms and groups they belong to.
The display priority setting function allows you to set "highest", "high", "medium", and "low" for each user. Users who send frequently will appear at the top of the list if they are set to "Best." "Low" is the default setting for users, and users who send at least one message are automatically promoted to "Medium."

shortcut key

You can send a sealed letter or message using only shortcut keys.

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