In the modern business environment,Web conferencing and video calls is essential as a daily communication tool. Problems with video and audio interruptions during meetings are an obstacle to effective communication.
There are many different causes of interruptions, and each cause has its own unique solution.
In this article, we will explain in an easy-to-understand manner the common causes of video and audio interruptions during web conferences, and specific measures to resolve them.
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Slow network communication speeds result in poor quality.
There are many disadvantages if the network communication speed is slow when using web conferencing. If you don't know why the quality deteriorates due to slow network communication speeds, here are three things to start with.
No image is displayed.
The ability to display images well is largely dependent on the communication speed. The faster the communication speed, the more information can be processed. If the communication speed is slow, the communication cannot keep up with the exchange of information, and the image will not be displayed. Not only will you not be able to see your own images, but the other party's images will not be displayed either.The communication speed of the network is critical to keep both sides displaying images correctly.
I get disconnected during a web conference.
Web conferences are held remotely from each location, but since they are conferences, they must proceed smoothly. If the communication speed is slow or the network quality is poor, the web conference will be disconnected. If someone is disconnected while someone is speaking in a web conference, the conference will not start.
How to measure network communication speed
There are many ways to measure network communication speeds, but the easiest is to access a website. By accessing the following site, you can find out the communication speed of the network environment you are using. Since you can check communication speeds regardless of your computer's OS or device, you can easily understand the network conditions at your office, home, or favorite cafe.
How to improve network communication speed
Check your internet provider's speed and limits
The quality of a web conference depends not only on the condition of the network environment you are using, but also on the speed and stability of the Internet connection service itself.The terms of your contract with your home or office internet provider (ISP) may be causing a bottleneck in your communication speed.Check to see if there is any.
First, check the maximum data speed of your plan on your internet provider's website or in your contract. Older plans may have slower speeds than current standard services.
Also, depending on your contract plan, your speed may be limited if you exceed a certain amount of data. If you use the internet a lot on a daily basis, check to see if you have reached this limit.
Switching to a faster plan or even switching to a different provider can be a great way to improve your speed.
Check and update your Wi-Fi router
If your Wi-Fi router is old, it may be the bottleneck in your data speed. The speeds of currently popular Wi-Fi routers vary depending on the standard, but the main standards and their respective standard speeds are listed below.
- Wi-Fi 4 (IEEE 802.11n): Up to 600 Mbps
- Wi-Fi 5 (IEEE 802.11ac): Maximum 6.9 Gbps (theoretical value)
- Wi-Fi 6 (IEEE 802.11ax): Maximum 9.6 Gbps (theoretical value)
- Wi-Fi 6E: This is an extension of Wi-Fi 6, and can use the 6GHz band. The speed is the same as Wi-Fi 6.
- Wi-Fi 7 (IEEE 802.11be): Up to 46 Gbps (theoretical value)
Currently, the mainstream Wi-Fi routers sold at electronics retailers areWi-Fi 6These routers are compatible with the 802.11a and 802.11b models. They offer stable, high-speed connections even when connecting multiple devices simultaneously, allowing you to enjoy watching videos and playing online games with ease.
If your current router isIf you are unable to achieve a communication speed of 100Mbps or more, switching to a new router can be a cost-effective solution.
Wired LAN is faster than wireless LAN
Do you know which is more comfortable for communication, using wireless LAN or wired LAN? Wireless LAN can be used in any location without stress. Therefore, many people may not use wired LAN. However, wired LAN has better communication speed than wireless LAN.
Certainly, wireless LAN is very convenient because you can carry your computer anywhere you want and work there. However, if you need a smooth network environment, such as for a web conference, using a wired LAN will allow the conference to proceed smoothly and without any problems. If you are unavoidably holding a web conference with multiple people in an environment with a slow connection, consider switching to a wired LAN.
It is also important to persuade superiors to improve the network environment
If the network environment is poor and there is a problem with web conferencing, consult and persuade your superior to improve the communication environment. If audio and video are interrupted, you will not be able to fully utilize web conferencing.
The lifeblood of web conferencing is audio and video. If these are being affected, it is important to review the network environment and create an environment where meetings can proceed comfortably. If you want to conduct web conferences comfortably, sometimes you need to persuade your boss to improve the network environment.