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CAMServer Version Upgrade

On-premise CAMServer
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Version Up Notes

  • Please disable security tool scans during the version upgrade.We have confirmed an issue where the video server fails to start. This issue can be avoided by excluding the CAMServer folder from scanning. (Reference) Set Windows Defender not to scan certain files and folders
  • Upgrading CAMServer will not erase your data, settings, or logs.However, if you change the installation location, it will start up as a different environment, making it appear as if it has disappeared.The installation location is remembered by default, so please be careful not to change it intentionally.
  • If there has been a long gap since the last version update,Always copy the CAMServer folder as a backup after stopping CAMServer.Please do so. Also, perform version upgrade verification using the CAMServer folder copied in the test environment.
  • During the CAMServer version upgrade, users will be unable to use CAMServer functions.It is recommended to perform version upgrades during off-peak hours, such as at night when there are fewer users.I will.

Upgrade procedure

Follow the steps below to upgrade.

1. stop CAMServer already started

  • Normal mode・・・Stop from [File] menu Exit
  • Windows Service Mode ... stop from win_service/stopSvc.vbs script or from the service's control panel

2.CAMServer Backup

Copy the entire installed CAMServer folder and keep it as a backup.

  • The CAMServer folder is below in the standard installation.
    C:\Users\\CAMServer
  • For minor version upgrades, no backup is necessary. For major version upgrades and other major version upgrades, it is recommended to rename the software so that it can be reverted back to the original version if something goes wrong.

Run the installer camserver_setup[version number].exe

Unzip the downloaded zip and run the installer camserver_setup[version number].exe.

  • When installed, only the following files are updated to the latest version. 
    CAMServer
├─sys (former Soviet Union intelligency agency)
├─JRE
├─win_service
└──camserver.exe
  • In the case of a redundant configuration, it must be updated to all nodes.

4. start CAMServer

  • Normal mode・・・・Start up by executing "camserver.exe".
  • Windows Service Mode・・・・Start from the service's control panel. Or, after starting camserver.exe, execute CAMServer "Admin Menu" -> "Service" -> "Restart as Service".

Recovery Procedure

Rename the backup folder obtained in "2. CAMServer Backup" to the original name and restart the system to complete recovery.

On-premise CAMServer
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