{"id":6255,"date":"2019-05-15T15:59:09","date_gmt":"2019-05-15T06:59:09","guid":{"rendered":"https:\/\/chat-messenger.com\/?p=6255"},"modified":"2025-12-09T17:03:51","modified_gmt":"2025-12-09T08:03:51","slug":"bugreport","status":"publish","type":"post","link":"https:\/\/chat-messenger.com\/id\/panduan\/etc\/laporan-bug","title":{"rendered":"Cara melaporkan bug"},"content":{"rendered":"<p><style type=\"text\/css\"><!--\ntable, th, td {\n    border: none !important;\n}\n--><\/style><\/p>\n\n\n\n<h2>Klien Obrolan &amp; Messenger<\/h2>\n\n\n\n<p>Silakan laporkan sebagai berikut untuk versi desktop, versi browser, dan versi browser (aplikasi web).<\/p>\n\n\n\n<h3>versi desktop<\/h3>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img src=\"https:\/\/chat-messenger.com\/images\/bugreport-method.png\" alt=\"\" width=\"473\" height=\"290\"\/><\/figure>\n\n\n\n<h3>Versi browser\/aplikasi web<\/h3>\n\n\n\n<p>Jika Anda mengalami masalah dengan konferensi web, dll., silakan buka DevTools, pilih konsol di sebelah kanan, pilih kesalahan, lalu ambil layar dan kirimkan kepada kami.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Aplikasi web khusus browser\n\n<figure><img src=\"\/images\/bugreport-electron.png\"><\/figure><div class=\"card-img post_img\" style=\"width: 300px!important;\"><\/div>\n<\/td><td>Versi peramban standar\n\n<figure><img src=\"\/images\/bugreport-br.png\"><\/figure><div class=\"card-img post_img\" style=\"width: 300px!important;\"><\/div>\n<div class=\"point\">Versi browsernya adalah<code>Ctrl+Shift+i<\/code>akan membuka DevTools.<\/div>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 id=\"del-cache\">Hapus cache versi browser\/aplikasi web<\/h3>\n\n\n\n<p>Dalam kasus yang jarang terjadi ketika lingkungan jaringan tidak stabil, file yang rusak mungkin tetap ada di cache. Masalahnya mungkin teratasi dengan menghapus cache sebagai berikut.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img src=\"\/images\/webapp_cache_clear.png\" alt=\"\" width=\"608\" height=\"279\"\/><\/figure>\n\n\n\n<p class=\"is-style-big_icon_check\">Untuk versi aplikasi web, pilih menu File \u2192 DevTools untuk membuka DevTools. Versi browsernya adalah<code>Ctrl+Shift+i<\/code>\u3067 DevTools \u304c\u958b\u304d\u307e\u3059\u3002\u300cClear site data\u300d \u62bc\u4e0b\u5f8c\u3001\u30d6\u30e9\u30a6\u30b6\u307e\u305f\u306fcamapp \u3092\u505c\u6b62\u3057\u3001\u518d\u5ea6\u8d77\u52d5\u304a\u9858\u3044\u3044\u305f\u3057\u307e\u3059\u3002\u203bPC\u306e\u518d\u8d77\u52d5\u306f\u4e0d\u8981\u3067\u3059\u3002<\/p>\n\n\n\n<h2>CAMServer<\/h2>\n\n\n\n<p>Saat memecahkan masalah di sisi CAMServer, Anda dapat memeriksa log sistem CAMServer. Dari klien Chat&amp;Messenger, Anda dapat memperoleh log sistem seperti yang ditunjukkan di bawah ini.<br>Jika Anda tidak dapat menyelesaikan masalahnya sendiri, kirimkan email kepada kami agar kami dapat menyelidikinya.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\n<div class=\"card-img post_img\" style=\"width: 300px!important;\">Versi peramban<br><img src=\"\/images\/admin_syslog_br.png\" border=\"0\"><\/div>\n<\/td><td>\n<div class=\"card-img post_img\" style=\"width: 300px!important;\">versi desktop<br><img src=\"\/images\/admin_syslog.jpg\" alt=\"\" border=\"0\"><\/div>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"point\">\n<ul>\n<li>Untuk menampilkan menu manajemen,<a href=\"https:\/\/chat-messenger.com\/id\/panduan\/camserver\/how_to_install_camserver\/#input_mgr\/\" title=\"Pendaftaran administrator (wajib)\">Pendaftaran administrator<\/a> Dibutuhkan.<\/li>\n<li>Log sistem CAMServer adalah<code>CAMServer\/sys\/logs<\/code> Itu disimpan di , sehingga Anda dapat mengambilnya secara manual dan mengirimkannya.<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Versi desktop klien Chat&amp;Messenger, versi browser, versi browser (aplikasi web) dan \u2026<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":""},"categories":[18],"tags":[],"_links":{"self":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts\/6255"}],"collection":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/comments?post=6255"}],"version-history":[{"count":9,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts\/6255\/revisions"}],"predecessor-version":[{"id":12444,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts\/6255\/revisions\/12444"}],"wp:attachment":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/media?parent=6255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/categories?post=6255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/tags?post=6255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}