{"id":6255,"date":"2019-05-15T15:59:09","date_gmt":"2019-05-15T06:59:09","guid":{"rendered":"https:\/\/chat-messenger.com\/?p=6255"},"modified":"2025-12-09T17:03:51","modified_gmt":"2025-12-09T08:03:51","slug":"laporan-bug","status":"publish","type":"post","link":"https:\/\/chat-messenger.com\/id\/manual\/etc\/bugreport","title":{"rendered":"Cara melaporkan bug"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><style type=\"text\/css\"><!--\ntable, th, td {\n    border: none !important;\n}\n--><\/style><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Aplikasi Obrolan &amp; Messenger<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Mohon laporkan hal-hal berikut untuk versi desktop, versi browser, dan versi browser (aplikasi web).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Versi desktop<\/h3>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"https:\/\/chat-messenger.com\/images\/bugreport-method.png\" alt=\"\" width=\"473\" height=\"290\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Versi aplikasi browser\/web<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Jika Anda mengalami masalah selama konferensi web atau sejenisnya, silakan buka DevTools, pilih &quot;konsol&quot; lalu &quot;kesalahan&quot; di sisi kanan, dan kirimkan tangkapan layar dari tampilan tersebut kepada kami.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Aplikasi web khusus browser.\n\n<figure><img decoding=\"async\" src=\"\/images\/bugreport-electron.png\"><\/figure><div class=\"card-img post_img\" style=\"width: 300px!important;\"><\/div>\n<\/td><td>Versi browser standar\n\n<figure><img decoding=\"async\" src=\"\/images\/bugreport-br.png\"><\/figure><div class=\"card-img post_img\" style=\"width: 300px!important;\"><\/div>\n<div class=\"point\">Versi perambannya adalah,<code>Ctrl+Shift+i<\/code>Ini akan membuka DevTools.<\/div>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"del-cache\">Hapus cache untuk versi browser dan aplikasi web.<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dalam kasus yang jarang terjadi, file yang rusak mungkin tetap berada di cache dalam lingkungan dengan kondisi jaringan yang tidak stabil. Hal ini terkadang dapat diatasi dengan membersihkan cache.<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><img decoding=\"async\" src=\"\/images\/webapp_cache_clear.png\" alt=\"\" width=\"608\" height=\"279\"\/><\/figure>\n\n\n\n<p class=\"is-style-big_icon_check wp-block-paragraph\">Pada versi aplikasi web, Anda dapat membuka DevTools melalui menu File \u2192 DevTools. Pada versi browser,<code>Ctrl+Shift+i<\/code>Ini akan membuka DevTools. Setelah mengklik &quot;Hapus data situs,&quot; silakan tutup browser atau aplikasi komputer Anda, lalu mulai ulang. *Memulai ulang PC Anda tidak diperlukan.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CAMServer<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Saat mengatasi masalah CAMServer, Anda mungkin perlu memeriksa log sistem CAMServer. Log sistem dapat diperoleh dari klien Chat&amp;Messenger sebagai berikut:<br>Selain itu, jika Anda tidak dapat menyelesaikan masalah tersebut sendiri, Anda dapat mengirimkan email kepada kami dan kami akan menyelidikinya.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\n<div class=\"card-img post_img\" style=\"width: 300px!important;\">Versi peramban<br><img decoding=\"async\" src=\"\/images\/admin_syslog_br.png\" border=\"0\"><\/div>\n<\/td><td>\n<div class=\"card-img post_img\" style=\"width: 300px!important;\">Versi desktop<br><img decoding=\"async\" src=\"\/images\/admin_syslog.jpg\" alt=\"\" border=\"0\"><\/div>\n<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"point\">\n<ul>\n<li>Untuk menampilkan menu administrasi,<a href=\"\/id\/panduan\/camserver\/how_to_install_camserver\/#input_mgr\" title=\"Registrasi administrator (wajib)\">Pendaftaran administrator<\/a> Ini diperlukan.<\/li>\n<li>Log sistem CAMServer adalah:<code>CAMServer\/sys\/logs<\/code> Data tersebut tersimpan di sana, jadi Anda dapat mengambilnya secara manual dan mengirimkannya jika Anda mau.<\/li>\n<\/ul>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Chat&amp;Messenger \u30af\u30e9\u30a4\u30a2\u30f3\u30c8 \u30c7\u30b9\u30af\u30c8\u30c3\u30d7\u7248\u3001\u30d6\u30e9\u30a6\u30b6\u7248\u3001\u30d6\u30e9\u30a6\u30b6\u7248(Web\u30a2\u30d7\u30ea)\u305d\u308c [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"swell_btn_cv_data":"","footnotes":""},"categories":[18],"tags":[],"class_list":["post-6255","post","type-post","status-publish","format-standard","hentry","category-etc"],"_links":{"self":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts\/6255","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/comments?post=6255"}],"version-history":[{"count":9,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts\/6255\/revisions"}],"predecessor-version":[{"id":12444,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/posts\/6255\/revisions\/12444"}],"wp:attachment":[{"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/media?parent=6255"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/categories?post=6255"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/chat-messenger.com\/id\/wp-json\/wp\/v2\/tags?post=6255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}